VokeTel was founded to address a unique aspect of the VoIP opportunity. That is to facilitate and make interoperable the interconnect devices destined to be installed in business and homes that make VoIP possible and to leverage the need for service providers to use an alternate method of reaching customers. VokeTel has established key relationships with leading manufacturers of telecommunications equipment to enable this opportunity for those who seek to pursue it.
Leveraging strong relationships, VokeTel provides distribution and value-added logistics services for products utilizing emerging VoIP technologies to a customer base of more than 500 network operators, manufacturers, agents, resellers, dealers and retailers. These services include inventory management, product fulfillment, programming, private labeling, light assembly, telemarketing, product warranty, repair and refurbishment and end-user support services.
VokeTel has recently designed a detailed business system and a work flow procedures plan that enhances its ability to perform, and monitor the performance of its distribution and value-added logistics services. VokeTel’s comprehensive information systems, which is integrated throughout its global network, provides the Company the platform to develop many proprietary solutions for its customers.
These systems provide full electronic data interchange capabilities and include proprietary modules for order fulfillment, returns administration and a flexible service delivery system in support of the Company’s value-added logistics services.